Following the government's latest announcements about the COVID-19 epidemic currently affecting France, we wanted to reassure you about the impact of these measures on our business:
Our priority is to ensure the safety of our employees and customers while maintaining our business in the best possible way. As of tomorrow, due to the restrictions put in place, we are reorganizing our teams with a reduced workforce.
There will be a daily presence in our offices and workshops. Requests for quotes and orders are therefore always taken into account by our sales department from our website or directly by e-mail and telephone. Demonstrations and trips by our teams in the field are cancelled until May 11, 2020 at least.
Our workshop is impacted to the extent that our teams are reduced. All orders are processed and shipped via our usual transporters who continue to ensure the delivery of the goods. Nevertheless, the current situation may extend the processing and shipping time.
We are closely observing the situation and will keep you updated.
We regret this situation beyond our control and apologize for the inconvenience caused.
The Terrateck team